Refund policy

RETURN & EXCHANGE POLICY

AT E&C SHOWROOM, WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE. IF FOR ANY REASON YOU ARE NOT, WE OFFER A HASSLE-FREE RETURN AND EXCHANGE POLICY. HERE ARE THE DETAILS:

RETURNS:

IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, YOU MAY RETURN IT WITHIN 7 NATURAL DAYS OF RECEIVING IT. THE ITEM MUST BE IN ITS ORIGINAL CONDITION, WITH ALL TAGS AND PACKAGING INTACT. TO INITIATE A RETURN, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AT CONTACTO.ECSTORE@GMAIL.COM AND PROVIDE YOUR ORDER NUMBER AND REASON FOR THE RETURN. WE WILL PROVIDE YOU WITH A RETURN SHIPPING LABEL AND INSTRUCTIONS ON HOW TO PROCEED. PLEASE NOTE THAT SHIPPING AND HANDLING FEES ARE NON-REFUNDABLE.

REFUNDS:

ONCE WE RECEIVE YOUR RETURNED ITEM AND VERIFY THAT IT IS IN ITS ORIGINAL CONDITION, WE WILL ISSUE YOU A GIFT CARD FOR THE AMOUNT OF THE RETURNED ITEM(S). YOU CAN USE THIS GIFT CARD TO PURCHASE ANY OTHER ITEM(S) ON OUR WEBSITE. PLEASE NOTE THAT SHIPPING AND HANDLING FEES ARE NON-REFUNDABLE.

EXCHANGES:

IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, YOU MAY EXCHANGE IT WITHIN 7 DAYS OF RECEIVING IT. THE ITEM MUST BE IN ITS ORIGINAL CONDITION, WITH ALL TAGS AND PACKAGING INTACT. TO INITIATE AN EXCHANGE, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AT CONTACTO.ECSTORE@GMAIL.COM AND PROVIDE YOUR ORDER NUMBER AND REASON FOR THE EXCHANGE. WE WILL PROVIDE YOU WITH A RETURN SHIPPING LABEL AND INSTRUCTIONS ON HOW TO PROCEED.

EXCEPTIONS:

WE DO NOT ACCEPT RETURNS OR EXCHANGES ON THE FOLLOWING ITEMS: