Shipping policy

SHIPPING

WAITING IS HARD! WE CAN’T WAIT FOR YOU TO GET YOUR ORDER. HERE’S HOW I’TS DONE: WHEN YOU PLACE AN ORDER YOU WILL RECIEVE AN EMAIL INFORMING YOU THAT OUR TEAM IS WORKINF ON IT. PLEASE ALLOW 1-3 BUSINESS DAYS TO PROCES IT BEFORE SHIPPING. ONCE IT SHIPS YOU WILL RECIEVE ANOTHER EMAIL WITH YOUR TRACKING NUMBER. 

RATES

• $80 MXN ENVIOS AL ÁREA METROPOLITANA AL DÍA SIGUIENTE 
• $180 MXN ENVIOS NACIONALES AL DÍA SIGUIENTE 
• IF YOUR ORDER SUBTOTAL IS OVER $2,000 MXN, THEN YOU QUALIFY FOR FREE STANDARD SHIPPING!

LOST PACKAGES

PLASE CONTACT US IF YOU THINK YOUR ORDER GOT LOST IN THE MAI AND WE’LL SEE HOW WE CAN HELP LOCATE OR REPLACE YOUR ORDER. WE ARE NOT RESPONSIBLE FOR PACKAGES AFTER PROOF OF DELIVERY FROM THE CARRIER HAS BEEN GENERATED AND WE ARE ALSO NOT RESPONSIBLE FOR INCORRECT ADDRESSES. 

SHIPPMENT PROCESSING

ORDERS ARE PROCESSED MONDAY THRU FRIDAY 9AM TO 3PM, EXCLUDING MAJOR MEXICAN HOLIDAYS. MOST ORDERS ARE SHIPPED 3-5 BUSINESS DAYS. ARRIVAL TIMES ARE NT GUARANTEED, BUT ONLY ESTIMATES PROVIDED BY THE CARRIER. 

LONGER SHIP TIMES CAN BE EXPECTED DURING PEAK SEASONS, SUCH AS CHRISTMAST AND/OR DURING A MAJOR SALE.